Return & Refund Policy
Mangor studio Return & Refund Policy
Mangor Studio Return & Refund Policy for Passport Size Photos Delivery, Photos Printing & Delivery, and Documents Printing & Delivery Services
Our Return and Refund Policy was last updated on 17th November 2024.
If for any reason you were not satisfied with using our printing and delivery services. We invite you to please review our policy on returns and refunds.
Due to the nature of our services (personalized photo and document printing), returns are not accepted once an order is processed and delivered. If there is a defect in the product or an error in the order caused by us, we will rectify the issue through a replacement or refund.
Refunds are only applicable in the following cases: Incorrect or damaged photos/documents delivered. Order not fulfilled as per the original request. Delivery of the wrong order. Requests for refunds must be made within 3-5 days of receiving the order.
Personalized or customized items that were printed as per the customer’s specifications. Issues arising due to incorrect or incomplete information provided by the customer during order placement.
To request a refund, contact our customer support team at [info@mangorstudio.com] with the following details: 1:Order number 2:A description of the issue 3:Supporting photos of the received product (if applicable) Refunds will be processed within 3-5 business days after approval and will be credited to your original payment method.
If eligible, we will replace incorrect or defective items at no additional cost. Replacement requests must also be made within 3 days of receiving the order.
For questions or to initiate a refund/replacement, please reach out to us at [info@mangorstudio.com].
